Mobile level 3

A security shield for your account

Keep your finances scam-proof with Mobile Level 3. This feature delivers a two-factor authentication process: a powerful barrier against phishing and the assurance that your capital is always protected.

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What is Mobile Level 3?
screenshot of platform mobile level 3

Mobile Level 3 is a two-factor authentication that allows you to use your smartphone to confirm your login, transactions and other important actions. This feature is integrated in the Swissquote app, making it faster and more secure than the usual forms of authentication via email or SMS.

How to activate Mobile Level 3?
screenshot of platform mobile level 3

Mobile Level 3 can only be activated on a single device.

  1. Download and install the Swissquote app on your smartphone

  2. Activate Mobile Level 3

    For your first login, you will need to provide:

     

    • Your username

    • Your password

    • A code we will send to your email

    • A code we will send via SMS

     

    Mobile Level 3 security is then activated on your current device and deactivated on all others.

  3. You’re all set!
    From now on, you'll receive push notifications on your phone to authorise important actions.
What can you do with it?

Mobile Level 3 allows convenient and secure authentication for the following actions:

  • Login to your eTrading platform
  • Login to your Swissquote app
  • Trading operations
  • Payments & transfers
  • Making changes to your profile and settings
How to confirm an action with Mobile Level 3
1

The authentication window pops up when performing an important operation.

2

With Mobile Level 3 activated, you will receive a notification on your smartphone. Tap it, then authenticate with PIN or biometrics to proceed.

3

Verify that the confirmation code in the authentication window matches the code on your smartphone.

4

Tap "Confirm" to validate the operation.

Requirements

Mobile Level 3 is available to all clients with a Swissquote account. It can only be activated on a single device.

The Swissquote app must be installed on a compatible device:

  • iPhone or iPad – check the app description on the App Store to see supported iOS versions
  • Android smartphone or tablet – check the app description on Google Play or the Huawei AppGallery to see supported Android versions
Keep your app updated!

For security reasons, some Mobile Level 3 functionalities may be unavailable if you have an outdated version of the Swissquote app installed on your device.

We add new features regularly, so keeping your app up-to-date also allows you to enjoy the best trading experience and seize the hottest opportunities!

Got further questions?

If you didn’t find the information you were looking for or you still have questions, check out other Help categories.

Go back to Help Center