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Customer Care

Find the essential information and resources for each service on this page. Still have questions? Get in touch using the contact details below.

Customer Care Center

+41 44 825 88 88

Opening hours:
8:00 - 22:00 CET
Monday to Friday

Contact form

Client Hotline

Find the support for each service. Get in touch using the contact details below.

Forex

For private clients and partners
+41 44 825 87 77
fx@swissquote.com

Opening hours:
8:00 - 18:00 CET
Monday to Friday

Forex Dealing Desk

+41 22 999 94 76

Opening hours:
Available 24 hours
From 23:00 Sunday to 23:00 Friday CET

Please note that the Forex Dealing Desk is reserved for Swissquote customers placing Forex, CFDs and Cryptocurrency orders only. All telephone communications are recorded.

Headquarter

Swissquote Bank SA

Chemin de la Crétaux 33
P.O. Box 1032
1196 Gland

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Zurich Lounge

Swissquote Bank SA

Löwenstrasse 62
P.O. Box 2017
8021 Zürich

Zurich office
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Be aware of the risk

Trading leveraged products on the Forex platform, such as foreign exchange, spot precious metals and Contracts for Difference (CFDs), involves significant risk of loss due to the leverage and may not be suitable for all investors. Prior to opening an account with Swissquote, consider your level of experience, investment objectives, assets, income and risk appetite. Losses are in theory unlimited and you may be required to make additional payments if your account balance falls below the required margin level and therefore you should not speculate, invest or hedge with capital you cannot afford to lose, that is borrowed or urgently needed or necessary for personal or family subsistence. Over the past 12 months, 68.73% of retail investors have either lost money when trading CFDs, experienced a total loss of their margin at the closing of their position or ended up with a negative balance after closing their position. You should be aware of all the risks associated with foreign exchange trading and seek advice from an independent financial adviser if you have any doubts. For more details, including information on the leverage effect, how margins work, and counterparty and market risks, please refer to our Forex and CFD Risk Disclosure. The content of this website represents advertising material and has not been submitted to nor approved by any supervisory authority.

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